Terms of use & disclaimer

General information, not legal advice

The information on this website is general information only and is not legal advice. Immigration rules, fees and processing times change often; always check the official Government of Canada sources linked on this site. Every application is assessed on its own facts, and no outcome can be guaranteed. A professional relationship begins only when a written service agreement is signed.

No guarantee of outcome

Decisions on immigration, citizenship and refugee matters are made solely by the Government of Canada and its tribunals and courts, including IRCC, the IRB and the Federal Court. Nalua does not and cannot guarantee any approval, timeline or result.

No client relationship from using this site

Using this website, or sending us a message, does not create a consultant–client relationship. That relationship begins only when you and Nalua sign a written service agreement, as required by the College of Immigration and Citizenship Consultants' Code of Professional Conduct. Please don't send confidential or time-sensitive information until we have confirmed that we are acting for you.

Who we are

This website is operated by Nalua Immigration Consultancy Corp., Unit 201, 6611 152A Street, Surrey, BC V3S 3L4. Immigration services are provided by Gurjot Singh Sidhu, RCIC-IRB, CICC licence #R713056 (verify on the CICC public register (opens in a new tab)).

Accuracy and external links

We try to keep this website accurate, but immigration law, policy, fees and processing times change frequently. Always rely on the current official sources, such as canada.ca. Links to external websites are provided for convenience; we are not responsible for their content.

Limitation of liability

To the extent permitted by law, Nalua is not liable for any loss arising from reliance on the general information on this website.

Intellectual property

The Nalua name, logo and website content belong to Nalua Immigration Consultancy Corp. and may not be reused without permission.

Governing law

These terms are governed by the laws of British Columbia and the federal laws of Canada that apply there.

Complaints

If you have a concern about our services, please contact us first at gsidhu@nalua.ca. You may also contact the College of Immigration and Citizenship Consultants (opens in a new tab).